The Absolutes of Leadership

Foreward Introduction: What Is Leadership? 1. The Leadership Personality 2. Absolute1: A Clear AgAnda 3. Absolute 2: A Personal Philosophy 4. Absolute 3: Enduring Relationships 5. Absolute 4: Worldly 6. The Leader and Finance 7. The Leader and Quality 8. The Leader and Customers 9. The Leader and Suppliers 10. The leader and Employees 11. The Leader and Bosses

PHILIP CROSBY is recognized worldwide as THE leading voice in quality improvement and management strategies. Author of eleven books with combined sales in the millions, he is the former ITT vice president and founder of Philip Crosby Associates, the world's largest quality consulting firm. Crosby now serves as Chairman of Career IV, Inc., in Altamonte Springs, Florida, where he addresses groups and works with aspiring executives.

"For my money, nobody talks quality better than Phil Crosby." --Lee Iacocca"Immensely readable...needs to be read by just about everyone, top management and middle managers and supervisors." --Business Week, on Quality Is Free"Crosby is taking his message to a different audience?a growing army of intelligent young men and women who are setting out to become executives by choice and for the right reasons." --Central Florida Business