The Absolutes of Leadership

Rate your own leadership abilities or those of your boss. Author Philip Crosby groups leaders into five personality types and compares their attributes to the four "Absolutes" all strong leaders share. An engaging work that holds the keys to effective, quality leadership.

Editor's Preface ix Author's Preface xi
Foreword xiii
Introduction: What Is Leadership? 1
1. The Leadership Personality 9
2. Absolute 1: A Clear Agenda 27
3. Absolute 2: A Personal Philosophy 35
4. Absolute 3: Enduring Relationships 49
5. Absolute 4: Worldly 55
6. The Leader and Finance 61
7. The Leader and Quality 73
8. The Leader and Customers 85
9. The Leader and Suppliers 95
10. The leader and Employees 107
11. The Leader and Bosses 117
Notes 125
Index 127