Now, in this smart, witty guide, attorney and conflict resolution expert, Thomas Crowley offers you "battle-tested" strategies and step-by-step guidance on resolving your business and personal disputes fairly, equitably, and without the agonies of a court trial. And most importantly, he explains it in clear, down-to-earth English, not in legalese! Applicable to virtually any type of dispute, including marital, employer/employee, and contract disputes, the techniques Thomas Crowley provides are designed to get both sides to structure their feelings, help them get their facts out straight and state their cases, and enable them to hash out a mutually agreeable settlement in a civilized fashion.
Inhaltsverzeichnis
A Modern Horror Story.
We Have Met the Enemy and He Is Us: How to Turn and Face OurDisputes.
The Power of Ritual: How to Use Ritual to Resolve OurDisputes.
Don't Panic, Plan: How to Brainstorm Our Strategy.
``The Play's the Thing'': How to Use Negotiation to ReachAgreement.
Breaking Impasse: What to Do When We Don't Know What to Do.
You Don't Have to Sue the Tar Out of Everybody: How to UseMediation to Achieve a Fair Result.
Mopping Up: How to Make a Safe and Sound SettlementAgreement.
No Retreat, No Surrender: How to Use Arbitration to End YourDispute.
An Officer and a Gentleman: Choosing a Lawyer.
The Higher Road to a Higher Ground: How to Do the Right Thingand Still Win.
Notes.
Index.
