Strategic Tools

Foreword. Preface. Acknowledgements. About the Authors. Editor's Introduction. PART I: CREATING A STRATEGIC SERVICE VISION. Chapter 1: Developing a Strategic Service Vision (James L. Heskett). Chapter 2: Developing an Entrepreneurial Competitive Strategy (Jerry Kitzi). Chapter 3: Cooperative Strategy: Building Networks, Partnerships, and Alliances (Jerry Kitzi). Chapter 4: Leading, Retailing, and Rewarding People Entrepreneurially (Peter Economy). Chapter 5: Managing Your Board Entrepreneurially (Jerry Kitzi). Chapter 6: Treating Your Donors as Investors (Kay Sprinkel Grace). Chapter 7: Working with Community. Chapter 8: Performance Information that Really Performs (Fay Twersky and Jill Blair). PART II: GROWING AND EXPLORING NEW DIRECTIONS. Chapter 9: Developing Viable Earned Income Strategies (Beth Battle Anderson, J. Gregory Dees, and Jed Emerson). Chapter 10: The Question of Scale: Finding an Appropriate Strategy for Building on Your Success (Melissa A. Taylor, J. Gregory Dees, and Jed Emerson). Chapter 11: Managing Organizational Change (Betty Henderson Wingfield). Chapter 12: Growing with an Entrepreneurial Mind-Set (Steve Roling). Appendix. Index.

J. GREGORY DEES is Adjunct Professor of Social Entrepreneurship and Nonprofit Management at Duke University's Fuqua School of Business, and Entrepreneur-in-Residence with the Ewing Marion Kauffman Foundation's Center for Entrepreneurial Leadership. Prior to coming to Duke, he served as the Miriam and Peter Haas Centennial Professor in Public Service at Stanford University's Graduate School of Business where he was the founding codirector of the new Center for Social Innovation. JED EMERSON is Senior Fellow, William and Flora Hewlett Foundation, and lecturer at the Center for Social Innovation, Graduate School of Business, Stanford University. PETER ECONOMY is Associate Editor of Leader to Leader magazine and bestselling author of Leadership Ensemble: Lessons in Collaborative Management from the World's Only Conductorless Orchestra. Mr. Dees, Mr. Emerson, and Mr. Economy also previously collaborated on Enterprising Nonprofits: A Toolkit for Social Entrepreneurs (Wiley).