Handbook of Psychology, Industrial and Organizational Psychology

Psychology is of interest to academics from many fields, as well as to the thousands of academic and clinical psychologists and general public who can't help but be interested in learning more about why humans think and behave as they do. This award-winning twelve-volume reference covers every aspect of the ever-fascinating discipline of psychology and represents the most current knowledge in the field. This ten-year revision now covers discoveries based in neuroscience, clinical psychology's new interest in evidence-based practice and mindfulness, and new findings in social, developmental, and forensic psychology.

Handbook of Psychology Preface xi
Irving B. Weiner
Volume Preface xiii
Neal W. Schmitt and Scott Highhouse
Contributors xv
I Conducting and Communicating Research in Industrial-Organizational Psychology 1
1 A Snapshot in Time: Industrial-Organizational Psychology Today 3
Scott Highhouse and Neal W. Schmitt
2 Inferential Meta-Themes in Organizational Science Research: Causal Inference, System Dynamics, and Computational Models 14
Richard P. DeShon
3 Communicating Research Findings 43
Nathan R. Kuncel and Jana Rigdon
II Personnel Psychology 59
4 Job and Work Analysis 61
Paul R. Sackett, Philip T. Walmsley, and Roxanne M. Laczo
5 Job Performance 82
Stephan J. Motowidlo and Harrison J. Kell
6 Recruitment and Job Choice Research: Same as it ever was? 104
Todd C. Darnold and Sara L. Rynes
7 Personnel Selection and Employee Performance 143
Jose M. Cortina and Joseph N. Luchman
8 Intelligence and the Workplace 184
Fritz Drasgow
9 Use and Importance of Personality Variables in Work Settings 211
Leaetta M. Hough and Jeff W. Johnson
10 Understanding and Facilitating Learning: Advancements in Training and Development 244
Kurt Kraiger and Satoris S. Culbertson
11 Absence, Lateness, Turnover, and Retirement: Narrow and Broad Understandings of Withdrawal and Behavioral Engagement 262
David A. Harrison and Daniel A. Newman
12 Theoretical Approaches to the Study of Job Transitions 292
Daniel C. Feldman and Thomas W. H. Ng
III Organizational Psychology 309
13 Motivation 311
Aaron M. Schmidt, James W. Beck, and Jennifer Z. Gillespie
14 Job Attitudes: Cognition and Affect 341
Reeshad S. Dalal
15 Leadership Models, Methods, and Applications: Progress and Remaining Blind Spots 367
Bruce J. Avolio, John J. Sosik, and Yair Berson
16 Organization Change and Development: In Practice and in Theory 390
John R. Austin and Jean M. Bartunek
17 Work Groups and Teams in Organizations 412
Steve W. J. Kozlowski and Bradford S. Bell
18 Customer Service Behavior 470
Ann Marie Ryan and Robert E. Ployhart
19 Judgment and Decision Making 493
Terry Connolly, Lisa Ordó ñ ez, and Steven Barker
IV The Work Environment 523
20 Work Design 525
Frederick P. Morgeson, Adela S. Garza, and Michael A. Campion
21 Stress in Organizations 560
Sabine Sonnentag and Michael Frese
22 Career Dynamics 593
Jeffrey H. Greenhaus and Gerard A. Callanan
23 Healthy Workplaces 615
Steve M. Jex, Naomi Swanson, and Paula Grubb
24 Organizational Culture and Climate 643
Cheri Ostroff, Angelo J. Kinicki, and Rabiah S. Muhammad
25 Diversity in Organizations 677
Michelle R. Hebl and Derek R. Avery
26 The Work-Family Role Interface: A Synthesis of the Research from Industrial and Organizational Psychology 698
Tammy D. Allen
Author Index 719
Subject Index 763