WOLFGANG JANK, PhD, is Associate Professor of Management
Science and Statistics in the Robert H. Smith School of Business at
the University of Maryland, where he is also Director of the Center
for Complexity in Business. He has published over seventy articles
on statistics and data mining in electronic commerce, marketing,
information systems, and operations management. Dr. Jank is the
coauthor of Statistical Methods in e-Commerce Research
(Wiley).
GALIT SHMUELI, PhD, is Associate Professor of Statistics
and Director of the eMarkets Research Lab in the Robert H. Smith
School of Business at the University of Maryland. Her research
focuses on statistical strategy and data mining methods for
scientific research and real-world applications. Dr. Shmueli has
published over sixty journal articles on statistical and data
mining methods related to online auctions and biosurveillance. She
is the coauthor of Statistical Methods in e-Commerce
Research and Data Mining for Business Intelligence:
Concepts, Techniques, and Applications in Microsoft Office
Excel® with XLMiner®, Second Edition, both published
by Wiley.