First Published in 1993. Routledge is an imprint of Taylor & Francis, an informa company.
Inhaltsverzeichnis
Preface
Acknowledgements
Transcription conventions
1. Discrimination and language learning: an overview
2. Mapping interaction: practice and theory
3. Cross-cultural training
4. Ethnographic and linguistic analysis in the workplace
5. Language teaching and learning
6. Conclusion
Appendix 1: Industrial Language Training: its origins, aims and objectives
Appendix 2: The role of the National Centre for Industrial Language Training (NCILT)
Appendix 3: Race Relations Act 1976
Bibliography
Index