Intangible Organizational Resources

This book addressesthe challenges of organizing modern-day institutions, focusing on themanagement of intangible organizational resources of libraries through bothlibrary science and management theory. Highlighting new informationrequirements, knowledge transfer technologies and changing patterns of social behaviour, Intangible Organizational Resources exploreshow these changes are affecting the organization of information services suchas libraries, and discusses what they mean for the effectiveness and quality oftheir services. Making a unique contribution in an otherwise under-exploredfield, this is an essential text for those involved in the organization ofinformation services.

Introduction. - Chapter 1. Concept
of intangible resources in knowledge-based society. - 1. 1 Tangible and intangible
resources. Definitions and classifications. - 1. 2 Types of intangible resources. -
1. 3 Influence of socio-economic transformation on intangible resources
management. - 1. 4 Intangible resources as a source of the organization
competitive advantage. - Chapter 2. Characteristics and analysis of intangible
organizational resources related to intellectual capital. - 2. 1 Intellectual
capital in concept of intangible resources management. - 2. 2 Human
capital. - 2. 3 Leadership. -
2. 4 Communication
and relations. - Chapter 3.
Characteristics and analysis of the other intangible organizational resources. -
3. 1 Strategy. - 3. 2 Organizational culture. - 3. 3 Reputation. - 3. 4 Brand. - 3. 5 Flexibility
and innovativeness. - 3. 6 Networks and consortia. - 3. 7 Support for new
technologies and processes. - 3. 8 Intellectual property. - Chapter 4. Intangible organizational
resources management. - 4. 1 Models of intangible organizational resource
management. - 4. 2 Measurement of intangible resources. - 4. 3 Protection of
intangible resources. - 4. 4 Intangible organizational resources management in
Polish libraries research results. - Conclusion.