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Formula 2 + 2: The Simple Solution for Successful Coaching

Sprache: Englisch.
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Titel: Formula 2 + 2: The Simple Solution for Successful Coaching
Autor/en: Douglas B. Allen

ISBN: 1576753107
EAN: 9781576753101
Sprache: Englisch.
BERRETT KOEHLER PUBL INC

Oktober 2004 - gebunden - 120 Seiten

In today's fast-paced business environment, frequent feedback and "course correction" is absolutely vital. But about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and-whether intentionally or not-adversarial, and therefore ineffective. Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback:

Timeliness
Balance
Focus
Specificity
Follow-up

Formula 2+2 shows how to foster a culture of continuous feedback which increases the effectiveness of the manager, protects the spirit and dignity of employees, and provides a systematic approach to reinforcing and improving employee performance.
Foreword by Ken Blanchard
Introduction by Bill Cosby
Prologue
1: The Unguided Missile
2: Performance Appraisal: Like a Trip to the Dentist
3: The Trip to the Dentist
4: Celebrate Success and Encourage Improvement
5: The Magic of Balance
6: The Importance of Timeliness
7: The Spirit of 2+2
A special message from Buzz Aldrin, astronaut, Apollo 11
8: The Power of Focus
9: Getting 2+2 Up and Running
10: The Need for Specificity
11: 2+2: Take Two
12: The Integrated Follow-Up
13: Creating a Sustainable 2+2 Program
14: Epilogue: Two Years Later
Authors' Final Note
The Secrets of 2+2
Pauline's 2+2 Preparation Checklist
Acknowledgments
About the Authors
Douglas B. Allen is Associate Professor of Management at the University of Denver, Daniels College of Business. Dwight W. Allen is Eminent Scholar of Educational Reform at Old Dominion University.
"If you think managing and evaluating employees is frustrating, time- consuming, and exhausting, then read this book-right now! You will find out how to help employees be more productive, and you'll help them to learn at a faster rate. And your own job might become more satisfying in the process. While you're at it, buy a copy for your boss."
-Dorothy Marcic, Vanderbilt University, author of Managing with the Wisdom of Love

"The most practical book I have read since One Minute Manager. On a single plane flight I learned a system that I can begin using tomorrow. This book should become a standard reference for those searching for a better way of managing and coaching."
-James M. Theroux, Flavin Professor of Management, Isenberg School of Management, University of Massachusetts

"In Formula 2+2, Doug and Dwight Allen have taken a not-so-simple cybernetic concept and transformed it into an effective, memorable, actionable process. That's no small accomplishment and managers, their organizations, and their employees are the beneficiaries. Here's a book as useful to CEOs as it is to first-line supervisors."
-Jim Griesemer, Dean, Daniels College of Business, University of Denver

"Formula 2+2 addresses one of the most difficult human resource management challenges facing Chinese managers: giving effective performance feedback to employees without causing a loss of face. This balanced approach encourages direct feedback with a constructive spirit."
-Xu Erming, Dean, School of Business, Renmin University of China, Beijing"

Formula 2+2 adds a powerful tool to the construction managers' 'toolbox' as they seek ways to coach their employees and hold them accountable for doing a great job."
-Chuck Shinn, President of Lee Evans Group Management Seminars for Homebuilders

"At Starbucks we learned that providing regular feedback through the 2+2 system was far more effective than traditional performance review cycles."
-Kerry Plemmons, Former Regional Manager, Starbucks
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