Leading with Questions

In the newly revised Third Edition of Leading with Questions: How Leaders Find Powerful Answers By Knowing How And What To Ask, two veteran global leaders, Marquardt and Tiede, deliver a powerful and practical exploration of how to ask questions that generate short-term and long-term results and success. The authors demonstrate how effective leaders use questions to encourage participation, teamwork, and creative thinking while empowering others, creating relationships with customers, and solving problems. They provide step-by-step guidance on the process of learning the art of questioning, as well as techniques--including active listening and follow-up questioning--that you can use in a variety of situations and with individuals, teams, or even entire organizations.
 
The book offers discussions of the most recent and important research on how asking questions changes people and companies for the better, as well as interviews with over 40 executive leaders and managers from around the world who have used questions to their advantage in several industries. You'll learn what questions these seasoned industry veterans have found to be most effective at uncovering critical information about the organizations they lead, as well as the questions they ask themselves to develop their leadership skills.
 
This latest edition provides new insights into how to use questions in remote and virtual environments, new advancements in action learning, and strategies for developing the skills possessed by exceptional questioners. You'll also discover techniques for achieving specific results, like staff management and team function improvements, and sharpening the strategy, vision, and values of a company.
 
An insightful resource for managers, executives, and other business leaders, Leading with Questions is must-read material for anyone interested in the art and science of organizational leadership.

Introduction to the Third Edition
Part I: The Power of Questions
Chapter 1: A Powerful But Underused Leadership Tool
Chapter 2: Benefits of a Questioning Culture
Part II: Asking Questions Effectively
Chapter 3: Why We Have Trouble with Questions
Chapter 4: Asking the Right Questions
Chapter 5: The Art of Asking Questions
Chapter 6: Creating a Questioning Culture
Part III: A Guide for Leaders on When and How to Ask Powerful Questions
Chapter 7: Using Questions in Leading People
Chapter 8: Using Questions to Build Teams
Chapter 9: Using Questions to Solve Problems
Chapter 10: Using Questions to Share Strategy and Create Change
Conclusion: Becoming a Leader Who Asks Questions
Resource A: Biographies of Leaders Interviewed
Resource B: Action Learning - A Powerful Training Program for Developing Questioning Leaders
Resource C: Resource on Organizations and Websites on Leading with Questions
Notes
Acknowledgments
About the Authors
Index