Professional and Business Communication

This new edition of Professional and Business Communication is an ideal core communications textbook for students on business, management and professional courses preferring a practice-focused, and colloquial approach that combines accessibility with key theory.

Table of Contents
Part 1: How do we understand and analyse the ways we Communicate in Organisations
Chapter 1: Developing your Communication: Deciding where to start
Chapter 2: How should we analyse communication?
Chapter 3: What does communication mean?
Chapter 4: Communication Context 1: Culture and Structure
Chapter 5: Communication Context 2: The New Technology Landscape
Part 2: Presenting Information: Effective Methods and Media
Chapter 6: Planning and Organising Professional Written Communication
Chapter 7: Effective Writing Style
Chapter 8: Effective Design and Visual Aids
Chapter 9: Effective Documents for the Future
Part 3: Effective Interpersonal and Group Communication
Chapter 10: Effective Interpersonal Communication
Chapter 11: Interpersonal Skills in Practice
Chapter 12: Effective Meetings
Chapter 13: Effective Presentations
Chapter 14: Effective Teams
Part 4: Future-Gazing
Chapter 15: Change and Future-Gazing
Chapter 16: Planning your Future