Disruptive Innovation in a Digitally Connected Healthy World

This book constitutes the refereed proceedings of the 23rd IFIP WG 6. 1 Conference on e-Business, e-Services and e-Society, I3E 2024, held in Heerlen, The Netherlands, during September 11-13, 2024.

The 28 full papers and 8 short papers presented in this volume were carefully reviewed and selected from 77 submissions. They were organized in topical sections as follows: Artificial Intelligence Adoption and Impact; Digital Transformation and Organizational Innovation; Healthcare, Social Well-being, and Ethics.

. - Artificial Intelligence Adoption and Impact.

. - Public Value-driven Assessment of Trustworthy AI in the Public Sector: A Review.

. - RPA Ready? Unlocking Organizational RPA Readiness.

. - An Explorative Study on the Adoption of Explainable Artificial Intelligence (XAI) in Business Organizations.

. - Exploring the Impacts of AI-based Physical Robots on Human Well-being.

. - Ask DoctorBot: Unpack Users Experience with Healthcare Chatbots.

. - Generation Z Technological Frames of AI Game-based Assessment.

. - Enhancing online learning experiences: A Systematic Review on integrating GenAI chatbots into the Community of Inquiry (CoI) framework.

. - Artificial Intelligence in Supermarkets: A Multiple Analysis about Tasks, Jobs and Automation.

. - Exploring the Productivity Impacts of Generative AI in Organizations.

. - Digital Transformation and Organizational Innovation.

. - Navigating Challenges and Pitfalls in DevOps-driven Digital Transformation.

. - Critical Success Factors in Data Analytics Projects: Insights from a Systematic Literature Review.

. - Critical Success Factors for Designing and Implementing Network-based Business Models.

. - A Novel End-User-Oriented Perspective for Mobile Service Artefacts: Conceptualizing Usage Patterns.

. - Adopting disruptive technologies: the aligning role of intermediary organisations.

. - Remote Revolution: The Impact of Working From Home on Employee Well-Being and Productivity in Germany.

. - Governing an unexpected potential ending of a strategic IT sourcing partnership: picking up the right signals.

. - Evaluating factors affecting users intention to use and satisfaction in the digital justice sector .

. - Lost in Translation: Managing Digital Projects with Virtual Teams Challenges, Opportunities, and Required Digital Intelligence Skills.

. - Post-Adoption Barriers to Metaverse usage: An Active-Passive Resistance perspective from Consumer Reviews.

. - Rethinking Europe s Digital Future: Challenges and Risks from GAFAM.

. - Linking Process Innovation Maturity to Sustainability: Insights from a Systematic Literature Review.

. - A Systematic Literature Review on Service Robot Attributes and Organizational Climate s Role.

. - Hackathon for Skills Development: an Unorthodox Approach for Audit Analytics Implementation.

. - The Incoherency Risk in the EU s New Cyber Security Policies.

. - The connected user are you safe? - An exploratory study about users fear of identity theft.

. - Designing Collaborative Business Models for Sustainable Digital Solutions: The Case of a Shared-Micromobility Service.

. - Using Information Technology to Create Sustainable Organizational Constellations.

. - Healthcare, Social Well-being, and Ethics.

. - Technology for Social Connectedness: A Case Study in Academic Communal Spaces.

. - Stressors of Sleep Tracking: Instrument Development and Validation.

. - Understanding cyberbullying as the convergence of offender disposition and crime opportunity: a configurational approach.

. - Understanding the challenges of fake news in the tourism and travel industry: A systematic literature review.

. - Enhancing Traceability in the Norwegian Fish Supply Chain: Blockchain Adoption.

. - Empowering Translational Health Data Science Capabilities in Population Health Management A Case of Building a Data Competence Center.

. - Key Factors Affecting the Implementation of Immersive Technologies in Ophthalmology Education.

. - Affordance Actualization of Social Robots: Empirical Evidence from the Hotel Industry.

. - The Narratives of Transparency in Food Supply Chain Digitalisation: A Systematic Literature Review.