Business Driven Technology with Premium Content Card

<h3>Chapter 1 Business Driven Technology<h3>Chapter 2 Identifying Competitive Advantages<h3>Chapter 3 Strategic Initiatives for Implementing Competitive Advantages<h3>Chapter 3 Measuring the Success of Strategic Initiatives<h3>Chapter 4 Organizational Structures that Support Strategic Initiatives<h3>Chapter 5 Valuing Organizational Information<h3>Chapter 6 Storing Organizational Information - Databases<h3>Chapter 7 Accessing Organizational Information - Data Warehouse<h3>Chapter 8 Enabling the Organization - Decision Making<h3>Chapter 9 Extending the Organization - Supply Chain Management<h3>Chapter 10 Building a Customer-Centric Organization - Customer Relationship Management<h3>Chapter 11 Integrating the Organization from End-to-End - Enterprise Resource Planning<h3>Chapter 12 Creating Innovative Organizations<h3>Chapter 13 E-Business<h3>Chapter 14 Creating Collaborative Partnerships<h3>Chapter 15 Integrating Wireless Technology in Business<h3>Chapter 16 Building Software to Support an Agile Organization<h3>Chapter 17 Outsourcing in the 21st Century<h3>Chapter 18 Developing a 21st Century Organization<h2> Business Plug-Ins<h4>B1 Business Basics<h4>B2 Business Process<h4>B3 Hardware and Software<h4>B4 Enterprise Architectures<h4>B5 Networks, Telecommunications, and Wireless Computing<h4>B6 Information Security<h4>B7 Ethics<h4>B8 Supply Chain Management<h4>B9 Customer Relationship Management<h4>B10 Enterprise Resource Planning<h4>B11 E-Business Models<h4>B12 Emerging Trends and Technology<h4>B13 Strategic Outsourcing<h4>B14 Systems Development<h4>B15 Project Management<h2>Technical Plug-Ins<h4>T1 Personal Productivity Using IT (OLC only)<h4>T2 Basic Skills Using Excel (OLC only)<h4>T3 Problem Solving Using Excel (OLC only)<h4>T4 Decision Making Using Excel (OLC only)<h4>T5 Designing Database Applications (OLC only)<h4>T6 Basic Skills Using Access (OLC only)<h4>T7 Problem Solving Using Access (OLC only)<h4>T8 Decision Making Using Access (OLC only)<h4>T9 Designing Web Pages (OLC only)<h4>T10 Creating Web Pages Using HTML (OLC only)<h4>T11 Creating Web Pages Using Dreamweaver (OLC only)<h4>T12 Creating Gantt Charts with Excel and Microsoft Project (OLC only)

Paige Baltzan teaches in the Department of Information Technology and Electronic Commerce at the Daniels College of Business at the University of Denver. She holds a B.S.B.A. specializing in Accounting/MIS from Bowling Green State University and an M.B.A. specializing in MIS from the University of Denver. Paige also teaches online at Strayer University. She is the coauthor of several books, including Business Driven Technology, Essentials of Business Driven Information Systems, I-Series, and a contributor to Management Information Systems for the Information Age. Before joining the Daniels College faculty in 1999, Paige spent several years working for a large telecommunications company and an international consulting firm where she participated in client engagements in the United States, as well as South America and Europe. Paige lives in Lakewood, Colorado, with her husband, Tony, and daughters, Hannah and Sophie.