Whether you're selling, negotiating, interviewing, networking, or leading a team, success depends on convincing other people-and convincing other people depends on making meaningful connections. Nicholas Boothman, an expert on forging instant relationships, shows how to use the tools that belong to all of us-face, body, attitude, and voice-to make a dazzling first impression, establish immediate rapport and trust, and master the people-to-people skills that will help you persuade others to embrace and act on your ideas.
Inhaltsverzeichnis
Introduction:
Those Crucial 90 Seconds
Part One:
The Basics
Muldoon's Rules: There's No Failure, Only Feedback
Part Two:
The New Rules: Connecting With Human Nature
Neutralize the Fight-or-Flight Response
Work Your ABC: Attitude, Body Language, and Congruence
Speak the Language of the Brain
Connect With the Senses
Part Three:
Connecting With Personality
Feed the Personality
Know the Nature of Your Business
Find Your Style
Part Four:
Building Relationships
Open the Lines of Communication
Get Them Talking
Find the Right Approach
The Secrets of the Great Communicators
The Show Must Go On
Afterword:
Where Do We Go From Here?
