Examines the ways in which companies are more reliant than ever on information and knowledge. Knowledge is a corporate asset which needs to be identified, guarded and shared. This book shows the reader how to value the knowledge in their company and establish what is important to the company's success.
Inhaltsverzeichnis
Introduction 1. The Knowledge Based Company 2. Intellectual Capital: The Context for Knowledge Management 3.Dimensions 4. Corporate Culture and Knowledge Sharing 5. Generating Knowledge within the Organisation 6. Knowledge Surveys and Capture 7. Critical Knowledge Functions 8. Knowling What You Know 9. Aspects of Corporate Memory 10. The Dynamics of Knowledge in Groups 11. Establishing an Infrastructure for Knowledge Management 12. Planning for the Future - Knowledge Management