An incisive etiquette guide for today's multicultural society.
This timely revision gives readers the understanding they need, the perfect words to say, and the correct behaviour to use in a wide range of cross-cultural situations.
Your friend's mother-in-law is visiting from Korea. When greeting her, do you bow, shake hands, or kiss her on both cheeks?
The meeting with his international customers is going well for the corporate president--until he gives the thumbs-up sign. Why? You welcome your new neighbors with a bouquet of your prizewinning daffodils. Yet your beautiful yellow blossoms are met with looks of shock and horror. Why? Discover the answers in this incisive, award-winning guide to etiquette, now thoroughly revised to reflect today's truly multicultural society. Both highly informative and entertaining, Multicultural Manners gives you the understanding you need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. The book features completely updated etiquette guidelines with special emphasis on post-September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. You'll discover:
- The dos and don'ts of successful business and social interaction with people from different cultures
- Appropriate etiquette regarding body language, food, child rearing, clothing, word choices, colors, entertaining, romance, and gift giving
- Detailed tips on avoiding embarrassment at work, in the classroom, in health care settings, on business trips, at meals, at weddings, at funerals, and on vacations and holidays
- Amusing firsthand accounts of cultural gaffes that illustrate how miscues happen--and how to avoid them
- A breakdown of customs, religions, languages, and ethnicities for seventy different countries
Inhaltsverzeichnis
Acknowledgments xvii Introduction 1
1 The New Rules of Communication Body Language 11
Child-Rearing Practices 29
Classroom Behavior 37
Clothing and Jewelry 51
Colors 63
Foodways 71
Gifts 91
Health Practices 101
Holidays 115
Luck and Supernatural Forces 123
Male/Female Relations and Gender Issues 141
Miscellany 151
Prejudice 167
Time 177
Verbal Expressions 183
2 Clearing Cultural Confusions A Quick Reference Guide 201
Map 202
Africans 204
Asians 216
South Asians 220
Southeast Asians 226
The Balkans 233
Independent Members of the Former USSR 238
Middle Easterners 249
Bibliography 259
Index 271
