Covers the basics of telephone systems and services, which are presented in a way that the average non-technical businessperson can understand. Jane Laino focuses on the functional and practical side of telephony rather than on the technical minutiae that most people don't need to know.
Jane is President of New York City's DIgby 4 Group, Inc. DIgby 4 helps clients to manage telecommunications resources. Visit their website is at www. digby4. com
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