Private banking is one of the few areas in which banks and other personal financial services players continue to invest heavily. But over the last year or so there have been dramatic changes in the market. Going forward, players of all types therefore need to adapt their strategies to the new realities: what worked in the past will not, for the most part, be appropriate for the future. Written by a former McKinsey consultant, Global Private Banking and Wealth Management: The New Realities is mandatory reading for all these seeking an up-to-date, detailed, practical understanding of this exciting area of financial services. Topics covered include: inter-agency issues; assessment; residential care; users views; the latest research findings on neuro-development; and much more.
Inhaltsverzeichnis
Preface. Acknowledgements.
1. Global Market Overview.
1. 1 The wealth management market.
1. 2 Key drivers.
1. 3 Industry economics.
1. 4 Competitive landscape.
2. Industry Challenges: New and Old.
2. 1 Clients.
2. 2 Products, pricing and channels.
2. 3 Competitors and business models.
2. 4 External environment.
3. Clients.
3. 1 Key characteristics.
3. 2 Client segmentation.
3. 3 Client value management.
4. New Products and Pricing.
4. 1 New products and services.
4. 2 Product sourcing and management.
4. 3 Pricing.
5. Distribution Channels.
5. 1 Relationship managers.
5. 2 Other traditional channels.
5. 3 New and emerging channels.
5. 4 Multichannel management.
6. Players.
6. 1 Types of players.
6. 2 Business system upheaval.
6. 3 Consolidation.
7. Operational Excellence.
7. 1 Smart operational sourcing.
7. 2 Lean operations.
7. 3 Technology transformation.
7. 4 Value-added support services.
7. 5 Instilling operational excellence.
8. Organisational Design.
8. 1 Organisational structure.
8. 2 Business unit interfaces.
8. 3 International dimension.
9. Regulatory and Tax Issues.
9. 1 Money laundering vulnerability.
9. 2 Regulatory initiatives.
9. 3 Tax initiatives.
10. The Future.
10. 1 Introduction.
10. 2 Sources of new profitable growth.
10. 3 Future industry structure.
10. 4 Critical success factors.
10. 5 Conclusions.
Appendices.
Appendix 1: Country wealth market analyses.
Appendix 2: FATF 40 recommendations.
Appendix 3: FATF special recommendations on terrorist financing.
Appendix 4: The Wolfsberg anti-money-laundering principles.
Glossary of Terms.
Bibliography.
Index.
