Nancy Conner holds a Ph. D. from Brown University and is the author of numerous books, including QuickBase: The Missing Manual and Google Apps: The Missing Manual. She lives in Ithaca, NY, recently named one of the greenest U. S. cities, where she shops for organic produce at the local farmers market and browses second-hand stores. Each day, she commutes up the stairs to her home office, where she works as an author, editor, and distance educator. Read Nancy's Living Green blog at missingmanuals. com.